Frequently Asked Questions
American Digital Memories is proud to be an American Company. Our premier digitization facility is located just southeast of Oklahoma City, Oklahoma. Partner service is paramount to us. When you contact American Digital Memories, your call or email will always be answered by someone right here at the company.
American Digital Memories does not sell or share your assets or information with any one else. We utilize secure, local off-line storage to ensure the security of what is precious to you.
We retain the digital captures of your assets for 60 days after your project is completed so that we can quickly address any issues that you may have with your deliverable upon receiving it. After that 60 day period, all copies of your assets are deleted.
Yes! We routinely provide a standard archival TIFF and a searchable PDF for one low price. A lot of companies offer only an archival format at a standard rate. When shopping for a quote, ask our competitors how much they will charge to advance the captures to a searchable format. Some of our Partners have been surprised to learn how much more they charge for what we do for FREE.
You can expect to receive your deliverable within 90-120 days. Many projects are completed much faster.
We utilize several file formats for our deliverables. Typically, we craft your captures in TIFF or JPG format. Upon request, we can craft your captures in a searchable PDF format. If necessary, you can download Acrobat Reader for free from the publisher at Adobe.com.
On your request, we can dispose of your newspaper assets for free.
Yes! We are able to capture assets of most any size. Exceptionally large assets can be captured in sections and seamlessly merged into a single digital capture.
Digitally capturing your bound newspapers or other documents can be labor-intensive and tedious. The number one issue that we have experienced is binding that was crafted so close to the printed margin that a complete capture of the text is problematic. On the bound (gutter) side, words sometimes disappear from view into the center portion of the bound volume. If a clean capture is even possible, the labor-intensity can adversely affect the overall cost of your project. If is because of these difficulties that we prefer to unbind the volume, capture the contents in their entirety, and return the loose pages to their former hardbound enclosures in plastic bags for safe return to you,
When it comes to affordability, we consider ourselves the standard-bearer in the industry*. We always tailor each job to the individual Partner’s needs, so costs vary according to the nature of the project and the options selected. When shopping around for quotes, be sure to ask our competitors how much extra they charge for each of the following features:
- For projects whose total is $5,000.00+, we offer round-trip FedEx shipping; and, an external USB hard drive – both for FREE; and,
- Free searchable PDFs (our optical character recognition – OCR – makes your captures searchable)
*Standard services only; special options may cost extra